1. Information We Collect
We collect information that you provide directly to us when using our passport application services, including:
- Personal identification information (name, date of birth, Social Security Number)
- Contact information (email address, phone number, mailing address)
- Citizenship and passport history information
- Payment and billing information
- Uploaded documents and photographs
2. How We Use Your Information
We use the information we collect to:
- Process and submit your passport application
- Communicate with you about your application status
- Provide customer support
- Process payments and prevent fraud
- Comply with legal obligations
- Improve our services
3. Information Security
We implement industry-standard security measures to protect your personal information, including:
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive documents
- Secure payment processing through PCI-compliant providers
- Regular security audits and updates
- Limited employee access to personal information
4. Information Sharing
We do not sell, trade, or rent your personal information. We may share your information with:
- U.S. Department of State for passport processing
- Payment processors for transaction processing
- Service providers who assist in our operations (under strict confidentiality agreements)
- Law enforcement when required by law
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction of inaccurate data
- Request deletion of your data (subject to legal requirements)
- Opt-out of marketing communications
- File a complaint with relevant authorities
7. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.
8. Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@passportservices.us
Phone: +1 (888) 123-4567