1. Acceptance of Terms
By accessing and using PassportServices.US, you accept and agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our services.
2. Service Description
PassportServices.US is an independent service provider that assists customers with completing and submitting U.S. passport applications. We are not affiliated with, endorsed by, or connected to any government agency.
3. Service Fees
Our service fees are separate from and in addition to government processing fees. Service fees are non-refundable once application processing has begun. Government fees are paid directly to the U.S. Department of State and are subject to their refund policies.
4. User Responsibilities
You agree to:
- Provide accurate and complete information
- Upload clear, legible copies of required documents
- Respond promptly to requests for additional information
- Review all information before submission
- Comply with all applicable laws and regulations
5. Application Processing
Processing times are estimates and may vary based on government processing times, application volume, and other factors beyond our control. We do not guarantee specific processing times or approval of applications.
6. Rejection and Resubmission
If your application is rejected by the government, we will assist with resubmission at no additional service charge. However, you may be responsible for additional government fees.
7. Limitation of Liability
PassportServices.US is not liable for:
- Government processing delays or rejections
- Errors in information provided by you
- Changes in government requirements or fees
- Indirect, incidental, or consequential damages
8. Intellectual Property
All content on this website, including text, graphics, logos, and software, is the property of PassportServices.US and protected by copyright laws. Unauthorized use is prohibited.
9. Privacy and Data Protection
Your use of our services is also governed by our Privacy Policy. We implement security measures to protect your personal information, but cannot guarantee absolute security.
10. Termination
We reserve the right to terminate or suspend access to our services immediately, without prior notice, for conduct that we believe violates these Terms or is harmful to other users, us, or third parties.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the United States, without regard to its conflict of law provisions.
12. Dispute Resolution
Any disputes arising from these Terms or use of our services shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
13. Changes to Terms
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting. Continued use of our services after changes constitutes acceptance of the modified Terms.
14. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
15. Contact Information
For questions about these Terms and Conditions, please contact us at:
Email: legal@passportservices.us
Phone: +1 (888) 123-4567